Privacy Policy

 

1. Introduction

Secure Vision Solutions is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quotation, or engage our services for CCTV systems, access control, networking, and other technology infrastructure solutions in the United Arab Emirates.

 

Our practices align with general data protection principles and applicable UAE regulations. This policy applies to all interactions with our business, including online and offline communications.

 
 

2. Information We Collect

Personal Information

When you contact us or request a service, we may collect:

  • Full name
  • Email address and phone number
  • Company or property address
  • Project requirements or site details
  • Communication records (e.g., emails, messages)
 

This information is collected only when voluntarily provided and is used solely for service delivery, quotations, or support.

 

Technical / Website Data

When you visit our website, we automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on site
  • Referral source (e.g., how you found our site)
 

This data helps us improve website performance and user experience.

 
 

3. How We Use Information

We use your information to:

  • Respond to inquiries and provide quotations
  • Schedule site surveys and deliver services
  • Communicate project updates or support information
  • Improve our website, services, and client experience
  • Comply with legal or regulatory obligations in the UAE
 

We do not use your data for automated decision-making or profiling.

 
 

4. Cookies & Tracking Technologies

Our website uses essential cookies to ensure basic functionality (e.g., form submissions). We may also use analytics tools (like Google Analytics) to understand traffic patterns. These tools collect anonymized data and do not identify individuals.

 

You can disable cookies through your browser settings, though this may affect website functionality.

 
 

5. Data Sharing & Third Parties

We do not sell or rent your personal information. However, we may share limited data with trusted partners only when necessary, such as:

  • Subcontractors involved in installation or support (under confidentiality terms)
  • Payment processors for invoicing (if applicable)
  • Cloud or email service providers (e.g., for secure communication)
 

All third parties are required to handle data in accordance with our instructions and UAE data handling expectations. We do not share data with overseas entities unless required for service delivery (e.g., cloud backups), and only with appropriate safeguards.

 
 

6. Data Storage & Security Measures

Your information is stored on secure servers with access limited to authorized personnel. We implement technical and organizational measures—including password protection, access controls, and secure email protocols—to help protect against unauthorized access, loss, or misuse.

 

While no system is 100% secure, we take reasonable steps to safeguard your data in line with industry practices for technology service providers in the UAE.

 
 

7. User Rights & Choices

You may:

  • Request access to the personal information we hold about you
  • Ask to correct inaccurate or incomplete data
  • Request deletion of your data, where legally permissible
  • Withdraw consent for future communications
 

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with UAE business norms.

 
 

8. External Links Disclaimer

Our website may include links to third-party websites (e.g., supplier portals or partner sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

 
 

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised accordingly. Continued use of our services after changes implies acceptance of the updated policy.

 
 

10. Contact Information

For questions about this Privacy Policy or to make a data request, please contact us:

 

Secure Vision Solutions
Email: info@securevisionsolution.com
Phone: +971 50 867 7954
Website: https://securevisionsolution.com

 

We are based in the United Arab Emirates and handle all data matters in accordance with local business standards.

 
 

 Note: This document is a general information resource and does not constitute legal advice. Secure Vision Solutions reserves the right to refine its data practices as      needed.